Why is it never easy?

So we bought an extra freezer.  Yes, there is only 2 of us but stocking up when there is good sales would be nice.  We have a top/bottom freezer and refrigerator so everything is just crammed in there currently.  If you need something, it is always in the back of the freezer and everything falls out onto your toes.  Let me tell you, frozen meat hurts your toes. 

We had a store credit for around $40 for home depot from when we had issues getting and installing our new carpets last fall so we figured we would just go there.  They have a 5 cubic foot GE one that is a good size and good price - only $168.  We go in and it has a basket and a divider - perfect.  We buy it, worry about it fitting into my car, it fits perfectly, and then we fumble our way into the house with it. 

We got all excited and, of course, plugged it in right away.  All the while talking about how we need to go shopping and fill it.  I want to go to the Entennmann's outlet to buy some bread (and of course cakes and whatnot) to fill it with.  We should go to Costco too or BJs (yes, we have memberships with both).  It starts up and we look inside.  There's no divider. 

Of course not.  Why, oh why, would it EVER be easy?  If you've met me you know there is ALWAYS an issue.  For some reason, there can be 45 perfect boxes and I'll get the ONE that's messed up or missing a part. 

We went back to Home Depot.  The guy handed us the divider that was in the floor model.  But, wait, what's that little track thing?  We don't have a little track thing.  He opened another box - also no track or divider.  He thinks maybe they changed the model.  Why would you get rid of a divider in a big chest freezer?  That's a great selling point.  I want organization.  I don't want to throw stuff in willy-nilly and lose it all down there.  This is supposed to make my life easier not annoy me even more. 

They said we can have the dented and scratched floor model without a discount of course.  No, I want the new shiny one that I just purchased.  The guy was very helpful but there was really nothing we can do.  He told us to call GE once they were open again and hopefully they can send us a new divider and track because it should come with it. 

My husband (and I) called (a bunch of times) yesterday (we bought the freezer on Sunday) and apparently Home Depot is selling a different model than they have on display.  They had 10 in stock and they claim they are all exactly the same "D" model and not the "B" model which is on display.  They said they'll give us a discount on the one we have but I'm very torn.  I really would like that divider in order to keep everything seperate and organized but is it worth bringing back the whole freezer and spending a bunch more money buying one from a different store?  When we called GE, they could send us the divider (for $21) but they don't sell the track seperately so there would be nothing holding the divider in place - thereby making it completely useless. 

It's never ever easy.

The final outcome is that we're keeping the freezer.  My husband found a bag of something to return at Home Depot that he just forgot about that was around $15.  Plus, when we went back to speak to the manager, he was incredibly nice and gave us a $50 discount.  The freezer ended up costing us $69.99 with tax out of pocket (I'm counting the $15 as found money since who knows when we bought that). Honestly, I can figure out a way around a divider for that price!  I figure I'll buy a plastic bin or something to put in there.. might help with organization anyway.